Terms of purchase

You must read and accept before completing the order

Terms of purchase

The following conditions of sale govern the purchase of products and services offered by LPG Trade Srl, and carried out via e-commerce on the site lpgled.shop with registered office in Via Guido Baccelli 7 - 00019 Tivoli Terme (RM).

The data entered into our databases will be processed in accordance with the legislation in force on the matter, including the General Data Protection Regulation (GDPR - EU Regulation 2016/679) to which Legislative Decree no. 101/2018 has been added.

All purchase actions of products and services carried out on the above-mentioned website are regulated by Legislative Decree no. 185/99.

Acceptance of the general conditions of sale

By confirming the entry of their data into our systems, the Customer unconditionally accepts and undertakes to comply with the general conditions of sale and subsequent payment conditions reported below by LPG Trade Srl. The same also declares to have read and consequently accepted the applications of the regulations listed above. These conditions will not be revoked unless in written form by LPG Trade Srl.

Complaints will be taken into consideration if received within 7 days of the delivery date.

The Customer undertakes to:

  • Carefully analyze these General Conditions of Sale present on the site lpgled.shop before making the purchase. By confirming the order the Customer accepts and is aware of the General Conditions of Sale;
  • To fully comply with articles 3 and 4 of Legislative Decree no. 185/99, the Customer must print and keep these General Conditions of Sale.

Selling prices

The prices listed on the lpgled.shop website are inclusive of VAT and may be subject to change at any time at the discretion of LPG Trade Srl. The latter is not required to provide communications regarding such changes and declines all liability for any incorrect description.

How to purchase

Upon confirmation of the order, the Customer accepts the prices shown in the order summary. In the summary, the Customer must verify the prices of the individual products or services purchased and any related shipping costs.

By completing the purchase procedure, the Customer will receive by email, to the address previously provided, the order confirmation and the confirmation of the purchase made containing the details of the same.

Cancelling orders

lpgled.shop reserves the right to cancel an order or an item in the order in the presence of one of the circumstances listed below:

  • credit card fraud;
  • in case of payment by bank transfer, LPG Trade Srl reserves the right to cancel the order if the payment has not been received within 7 days from the date of receipt of the order.

The Seller reserves the right, at its sole discretion, to cancel any order in the event of material errors connected with the order or with the information sent by the Customer via the lpgled.shop website or if any further verification of the Customer's credit conditions suggests such cancellation.

The Customer has the right to cancel the order, by communicating via email no later than the date of shipment of the order itself. If the order has already been shipped, the Customer must begin the return procedure after receiving the package.